{"name":"rep-ai","title":"Rep AI","version":"1.0.0","transport":"streamable-http","endpoint":"/mcp/v1","authentication":"Authorization: Bearer <Rep AI MCP credential>","readOnly":false,"writesRequireMerchantApproval":true,"protocolVersions":["2025-06-18","2025-03-26","2024-11-05"],"tools":["get_rep_performance","get_conversation_topics","get_customer_problems","get_support_workload","search_conversations","get_shopper_conversations","get_ai_instructions","find_faqs","get_skill_instructions","propose_instruction_change","propose_faq_change","propose_skill_change","apply_approved_change"],"scopes":[{"scope":"analytics.read","label":"How Rep AI is performing","description":"See store-wide Rep AI performance metrics, and the topics and customer problems summarised across all your conversations."},{"scope":"tickets.read","label":"What shoppers talked about, and how it went","description":"See what each of your shoppers talked to Rep about and how the conversation went - its topics, the problem the shopper had, how they seemed to feel, satisfaction, timings, tags and whether an order followed. Does not include the messages themselves."},{"scope":"messages.read","label":"The actual messages","description":"Read the actual messages exchanged between your shoppers and Rep."},{"scope":"customers.read","label":"Who the shopper was","description":"See the name, email address and phone number of the shoppers in your conversations."},{"scope":"support.read","label":"How much support email Rep handled","description":"See how many support tickets Rep AI handled for you and how they were resolved."},{"scope":"instructions.write","label":"Global AI instructions","description":"Read your global AI instructions, add new ones and edit existing ones. It can't remove them."},{"scope":"faqs.write","label":"Custom FAQs","description":"Read your custom FAQs, add new ones and edit their question and answer. It can't delete them."},{"scope":"skills.write","label":"Sales & Support skill instructions","description":"Read and edit the instructions of your existing Sales and Support skills. It can't create, delete, turn on or turn off a skill, or change refund and other permissions."}]}